What we won't launch

We will not launch a token that

• uses a real person's name, likeness or voice — a politician, a celebrity, a private individual — or borrows a political or royal title;
• uses a brand, trademark, logo, sports team, film, game or character that belongs to someone else;
• contains hateful, extremist, sexual or violent material, or targets a group of people;
• promises or implies financial returns, yield, "guaranteed" gains, or a fixed return of any kind;
• claims to be, or to speak for, a bank, a government, a regulator or an exchange;
• carries links, social handles, wallet addresses or phone numbers in place of a brief;
• raises money for anything illegal, or exists to move money for someone else.

What happens if a brief is refused

If the brief fails before payment, nothing is charged: you get the reason, and you can send a different brief. If it somehow fails after payment — for example a brief edited after the order was placed — the order is stopped before any artwork or token is produced, the reason is recorded against the order, and the amount is refunded in SOL to the wallet that paid. We never keep money for work we refused to do.

Refusals are logged with the rule that caught them. That log is the only place a refused brief is kept, and it holds the name and the reason, not the rest of the text.

What we will not do for anyone

We will not promise that a token will go up, that anyone will buy it, or that it is an investment. We will not create a token in someone else's name without their written permission, and we will not remove the risk line from a page we host. If a customer asks for either, the order is cancelled and refunded.

Who decides

The screener catches the clear cases and stops them automatically. Anything it is unsure about is read by a person before the order is accepted, and the answer is yes or no with a reason — never silence. If you think a refusal is wrong, reply to the order email and a person will look again.